At the Reception, open 24 hours a day, you will have our Staff looking after you personally throughout your holiday at all times of the day and night. The added value of having courteous and competent assistance is an advantage that puts the customer at ease.

At our Reception desk you will be able to ask for information and directly purchase tickets for a splendid mini cruise on the Venice lagoon, with a guide service on a private boat 'The Doge of Venice' and for any other attraction or event.

We also have agreements with the nearby Caribe Bay water park, which is only 300 metres from us, advance tickets and reductions  you can all find at Reception, the brand , Carrabean Golf or an adventure at sea with the Jolly Roger pirate galleon are among our proposals for the best fun for everyone!